We hope to add to this small selection
of questions and answers, and hope
it might better assist you in making decisions
and knowing how to approach ordering from
us.
Please us to inquire. Please include "Thistlebees" in your subject line to help us with spam spotting!
Q) - What fabrics are available?
A) - We keep muslin in stock. Linen is available but has to be ordered in. It is possible for a client to provide their own fabric.
Q) - What are your delivery times?
A) - We will do our best to make sure that your items are shipped as promptly as possible. Custom ordered items are sent off in the order received. The amount of time it takes to do this depends on communication and material availability. Orders are shipped by
USPS and costed by weight and destination.
Q) - Can you ship International?
A) - Yes. Orders are shipped by
USPS and costed by weight and destination.
Q) - How do you like to be paid?
A) - We prefer PayPal. Money orders or cashier's checks through the mail can also be done if necessary although this produces considerable delay.
Q) - Do you accept returns?
A) - No returns on hats. | No returns on prototypes. | Custom orders MAY be returned for ALTERATIONS in certain circumstances. | Please contact me regarding this and we'll talk. | Buyer pays all shipping fees. | No returns on International orders.
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